Jewelry Care + Cleaning
It is best to remove your jewelry before swimming, bathing, washing dishes, or performing any other activity that would require to submerge your jewelry in water. Soft stones such as Turquoise and Opals can break down over time with repetitive exposure to the elements.
Do not use jewelry cleaner or harsh chemicals on your jewelry. Most pieces come with a darkened patina and jewelry cleaners can remove patina as well as potentially damage the stone.
Use a silver polish cloth like the one that comes with your purchase when cleaning your jewelry. If needed, you can also use a soft bristle brush, warm water, and a mild cleanser to remove excess dirt buildup.
Returns + Exchanges
Here at Valley of Salt, the ultimate goal is for you to be satisfied with your purchase. If you have any concerns with your purchase, or the craftsmanship of the item, please notify us within 5 business days of receiving your item.
Although we don't typically accept returns, we will evaluate on a case by case basis. However, the buyer will be responsible for all return shipping charges.
All items that are shipped within the US are shipped via USPS Priority Mail. Services included with Priority shipping are insurance of up to 50 dollars and a tracking number which you will receive once the item has shipped. Valley of Salt is not responsible for items lost, damaged, or stolen during transit.
Unfortunately, international shipping is not available at the time, We hope to ship internationally at a later date.